As a cost effective go to market, we worked with Zesta team to develop a fully functional online ecommerce site that would allow anyone to purchase a Zesta tea product online. We also collaborated with Zesta to develop a profitable pricing strategy for its online products and worked closely to optimize the conversion to fulfillment through the online shop.


Zesta Tea, which is owned by Watala Plantations is one of the top tea brands in Sri Lanka with a strong market presence in terms of revenue and volume. With a new strategic partnership with Shangri-La Hotels worldwide Zesta was making its move towards the global market with their Zesta Connoisseur Range. Zesta wanted to carry their home success to a global audience and to promote its premium range of teas across the global markets.


The challenge was to introduce Zesta to an international audience, create brand presence across key markets and to develop a sustainable revenue channel through an online initiative.

An effective digital campaign was formulated focused on a 360 degree integrated strategy in order to develop Zesta brand and to enable product discovery. Search Ads, Display and YouTube advertising was used to push product discovery.

In order to effectively reduce cost per acquisition, and to sustain a long term digital presence we also focused on content marketing and SEO strategies to improve organic visibility for the site.

Email marketing was used as a channel to drive additional revenue through users who have already visited and purchased through the website, a sustained campaign was pushed to develop email audience based who could be reached directly to push promotions and new product introductions.

Based on website performance and visitor behaviour, CRO strategies were implemented to introduce new category pages, call to actions and to improve Conversion rates.


The site is only a year and 4 months old.

  • Currently the site is attracting over 3,000 average monthly users. Highest entering the site organically and directly.
  • The site is generating USD 2K – USD 2.5K on average every month and overall, we have maintained a positive ROI.
  • There are average monthly searches for the brand with over 1K impressions globally. And we are ranking for over 900 keywords, including “benefits of Ceylon Black Tea” ranking on the first page.